From Our Clients & Colleagues
Our hope was to build a new home in the mountains and to have fun doing it. Thank you for making that a reality! This was a great experience for us.
We appreciate the honesty, expertise, and helpful input all the way through. From value engineering in the design phase to the assistance with interior design and product selections, you created an environment where we got to enjoy the process of building our home.
Building a custom home from hundreds of miles away can be unnerving, but your systems were a great guide. The accounting was completely transparent. RFIs kept us all on the same page. And, best of all, you were always available by phone or in person when we had a question. It was great to have a group of people looking out for our interests and the quality of our home. Every time we called or walked through the door we felt assured that you were doing everything in your power to build us a wonderful home.
We couldn’t be happier with the final product. Thank you so much for your time and effort.
Scott & Cindy Brown
During every facet of our dream home build, the Rockridge Building Company far exceeded our wildest expectations for quality and customer service. From the first site visit to our land with DJ Schappert in 2013 until we received our COO in April of 2017, the Rockridge team was fully engaged with a level of attention to detail that is both exceptional and rare in this day and age. They attended every meeting with our architects during the design process, providing valuable insights into all cost/benefit tradeoffs. During the countless conference calls, on-site video sessions, and weekly email photo updates, their feedback allowed us to fully collaborate with subcontractors during the 18 month building process. Their well established relationships with these subcontractors ensured that we were fully involved in the thousands of decisions that go into building a custom home in the mountains. From the top down, there was never any hesitation on the part of this tight knit team to provide detailed answers and thoughtful recommendations to address the myriad of issues that arose during the construction of our home. And as these countless decisions were made, the staff was always able to clearly and concisely advise us on the impact these decisions would have on our budget. We cannot overemphasize that Rockridge is a thoroughly professional company that provided us with unmatched one-on-one customer service before, during, and after our home was completed.
And finally, the friendly, “can do” attitude of everyone on the team made the entire process fun!
Steve & Linda Linnell
This review could be short with one word - “PERFECT”, but I’ll give some details. My wife and I chose Rockridge to build our retirement home in the Highlands at Breckenridge, Colorado. It was completed in about 15 months and we moved in March, 2017.
Every person with whom we worked at Rockridge was a pleasure. Professional, timely, competent, thorough, pleasant and on and on. Rockridge helped us select our building site and our architect. I can’t thank them enough for that input. The subcontractors they used were superb. High quality, timely and efficient.
What we got but didn’t expect was a line-item detailed accounting for every penny spent on a monthly basis. Also, pictures of work progress every week sent to us at our primary home 900 miles away. With each set of pictures, the next week’s work plan was given. Anytime there was a delay (which was rare) we were told what was the cause and when the work would be back on schedule.
What we also learned was: our new neighbor across the street is a retired home builder of high-end homes. The first day we moved in he came over to meet us and said, “I want you to know I’ve been coming over here every week and checking their work. They have really done an excellent job. Everything is first class - I said “I know. I love it”.
This note is for ALL at Rockridge “Thank you. Thank you.”
Barry & Julia Watts
We are writing this letter to express our appreciation for the wonderful work your team did in building our Breckenridge vacation home. From the start of the project and through the completion of the Punch List items you instilled a confidence that your goal and our goal was the same, to build the best possible home for the budget we set. Although we were 1400 miles away we always felt that we were well informed on the progress of construction. Any questions we had about the construction procedures and your charges were fully explained. You stood behind the work of your subcontractors without hesitation. You held your subcontractors to a high standard. Their workmanship and professionalism was outstanding.
The end product is house that we love and are proud of. We chose the right building company. We would not hesitate to recommend your construction company to others.
Peter and Barbara Lemis
While I would like to express thanks for your effort in building our new home, a better testament may be offered by letting you know the reaction of my guests. Every person who has had the opportunity to visit the house has made multiple mentions on the remarkable details and finish work. Repeat bookings, and a continual flow of compliments in the comment book, also speak to the impression this home makes upon short-term rental guests. Each time I am able to see this type of reaction it reinforces my pleasure in having chosen to work with Rockridge.
The benefit of your thorough and detail-oriented approach to building my home cannot be understated. Every corner of the house has visual appeal, and that is largely due to the engaged and thoughtful manner that you demonstrated.
I would like to express sincere appreciation for each of your efforts. This home has turned out to be more than I had ever hoped and that is largely attributable to the creative passion of your team.
We truly enjoyed building our mountain home with Rockridge. You listened to our ideas and concerns about managing and communicating on the project from long distance. Weekly photographs, regular phone calls and emails, and transparent accounts of all the invoices and charges quickly dismissed our concerns.
We enjoyed our visits to the building site and felt that you were personally involved in design elements and ways to improve on our ideas, often with cost savings or other great options to consider. The interior design ideas from Stacy truly customized our home and saved a lot of time and expense in the process.
All of the Rockridge Building Company team was great to work with from the office to the job site. The subcontractors Rockridge worked with were top of the line skilled professionals. You completed our home on time and on budget and we are thrilled with the results.
Dan & Sheri Eastman
Trish and I want to thank you and your entire staff for the amazing work and craftsmanship that your team put into our mountain home. The sustained effort and attention to detail paid to our project by everyone involved really demonstrated your commitment to excellence. Having the expertise of Rockridge Building to steer and guide us through the process of building took a tremendous amount of stress out of the overall experience and we could not be more pleased with our home!
Building a getaway in the mountains has been a dream of ours for many years and working together with you and your team was extremely rewarding. We have built several custom homes before and know how difficult it can be to maintain the schedule, stick to the budget and still deliver on time. As a result of your accomplishments we not only have a beautiful home, but we were able to share it with friends and family and enjoy one of the best ski seasons ever in Breckenridge!
Thank you and everyone at Rockridge Building again for everything you did for us. Making the decision to build a custom home can be intimidating with all the choices that need to be made. Looking back we realized that who to partner with may have been the most important decision we made and we are glad we got it right. We still can’t believe we realized our dream, that it’s completed and that it went so smoothly!
We have been enjoying our new home so much that we have delayed writing this letter to let you know how pleased we are. After having several houses built in the past, we are aware of all the problems that can arise from shortage in material, shortage of proper management, and lack of attention to detail, etc. We could probably write a book regarding these things that we have mentioned, so you can imagine the anxiety we were feeling when we signed your contract to build a home 1500 miles away from where we live in Georgia.
To get to the point we would like to let you and your employees know what a wonderful experience building this house has been for us. It could not have gone smoother if we had lived next door. Through paperwork, telephone, pictures, email, and other means you were able to keep us informed at all times. You were able to stay on schedule in spite of any obstacles that may have gotten in your way, such as building in the historical district of Breckenridge.
Everyone who has seen the house has commented on your wonderful attention to detail and how it affects the warmth of the house inside and out. Stacy also helped us make the right decisions when it came to picking out fixtures and furnishing our home. The task would have been monumental without her. We would also like to thank Rusty and Michael for their hard work in creating an excellent finished product.
In closing, we feel that the ultimate compliment to you from us is that if we had it all to do over again, we would choose you.
Wayne & Carolyn Hollis
We thank you for doing such a fine job on our home SunBreck. The new bedrooms and baths were perfectly matched to the existing. The new deck is wonderful. ...We appreciate your sealing off doors to minimize dust and taking precautions to protect our floors and walls, and for cleaning up afterwards. Please pass on our thanks to your subcontractors. We would gladly recommend you to anyone who might be interested in building.
Peg & Ed Sullivan
I want to thank the entire team at Rockridge for creating an enjoyable environment during the building process. We worked closely with the staff to develop a budget, the finished product exceeded our expectations for what we thought we would be getting based upon our budget. Rockridge provided a very personalized service that was easy to work with, there was always someone available to answer questions and they followed up in a timely manner. All of the contractors were excellent throughout the building process. We couldn't be happier with our Rockridge home and I would highly recommend Rockridge Building Company to anyone looking to build in Summit County.
I worked with Rockridge on the Hamilton project and it was a great experience. Using my budget, they created a list of potential program options before I even had an architect signed up. They worked with the architect and I in helping to ensure that the design met my budget, and then they completed construction in about 10 months. Within a timeframe of 15 months I had met with Rockridge, purchased land, created a design, finished construction, and sold the property. I cannot imagine a speculative project going any more smoothly.
Respecfully, Chris Canfield / ROCA Holdings, LLC
Let me preface these remarks with the fact that this is the fourth home we have built.
Rockridge just completed our mountain residence in Breckenridge, Colorado. The company has been in business for many years in Summit County and definitely has the experience and contacts to delivery a quality product. We were also blessed to have a wonderful project manager that was in daily contact with us as far as progress reports and addressing any concerns that we had. The home was just completed and was featured in the winter issue of Summit Magazine. A success for all!
I would also like to add that the company uses accounting software that is user friendly. All draw requests were accompanied with a cover sheet and documenting paperwork to support the draw amount. We always knew exactly where we were in the financials as the clarity of accounting was exceptional. All change orders were verified in writing and also accompanied the draw requests. There was NO gray area as far as the expense\s were concerned.
IT WAS A JOY WORKING WITH THIS COMPANY.
If you are contemplating building in the High Country definitely interview these people. You will be glad that you did.
Evelyn & Jim Cavins
The intent of this letter is to offer recommendation in support of Rockridge Building Company. As the principal member of Neely Architecture, a Breckenridge, Colorado based architectural firm, my experience in working with Rockridge has included a number of joint efforts. These have ranged from small residential remodels to 10,000 square foot custom homes.
Numerous opportunities present themselves to work with general contractors in the Summit County area. I recommend Rockridge to my clients because they have maintained a consistent level of professionalism and quality throughout our many years of working together. I am consistently pleased to work with individuals committed to working together for the successful completion of a project. They maintain a consistency in their work, regardless of the size or scope of the project, that is reassuring to an architect and allows me to comfortably refer them to my current and prospective clients.
Recent years have witnessed a substantial increase in the number of general contractors working in the Summit County area. Given the varying backgrounds and experience of these contractors, I feel it is essential to work with a team with an established record of success in both the architect/contractor and contractor/client relationships. In this regard, the team at Rockridge Building Company has proven themselves to me repeatedly in our joint efforts.
I would appreciate the opportunity to speak personally to anybody who would like further information on our working relationship and the benefits I feel come from working with a company such as Rockridge.
J. Lee Neely, Neely Architecture
Our firm strives for perfection in every home we design. Toward that, we require extremely high quality and attention to detail from the contractors who build our homes. After 40 years of experience working with dozens of contractors, I can state with confidence that Rockridge Building Company has met, and even exceeded, the expectations of ourselves and our clients.
In addition to these qualities, they are extremely well organized and thorough in the scheduling, management, and accounting aspects of construction, as well as follow-up after completion. Our firm and our clients have been very pleased in their performance throughout construction and beyond.
Jon Gunson, Principal
Custom Mountain Architects
Rockridge Building Company was an amazing company to work with, especially DJ Schappert. We were building two houses at one time, and did not have the availability to get to Breckenridge more than a handful of times during the building process. Despite that, the experience was by far easier than even the local build we were doing. DJ and his team communicated everything in a timely and clear manner. DJ had invested the time to get to know us, and our style, so that he could anticipate what we would like or not like and help guide the process. He anticipated areas that might need to be looked at so that the final project would meet our expectations. When we asked for specialty finishes that were not common, their team took it as an exciting challenge as opposed to a hassle or inconvenience. The projected budget on the build was dead on, as well as the house being completed on time. The Rockridge staff was always helpful and pleasant no matter the request. I would never chose a different builder in that area, they care about you as a person, and want you to have your dream. We loved the personalized service that Rockridge provides, we were not just handed over to a different team once the project was sold. Rockridge gives the customer the expertise and attention to detail that you want when you are building a home.
Chris & Janet Schimek